Comprehensive Services Equal Customer Satisfaction
Owens Realty Services provides comprehensive management, maintenance and sustainable cleaning services for hotels and resorts. Our teams work hard to deliver exceptional 24/7/365 service and management to protect ownership assets with carefully developed operational budgets, diligent subcontracting of services and diligent contract management.
Providing quality services for the hotels and resorts is a demanding business. There can be no room for error in ensuring customer satisfaction. Owens Realty Services' crews are always professional and easily recognizable in uniform and ID. Our staff is trained to be knowledgeable about the properties in which they work in order to provide directions or handle requests or questions from guests.
Our successful sustainable green cleaning program is widely recognized. We utilizes Green Seal cleaning chemicals wherever possible, low impact cleaning equipment including HEPA filter vacuums, robotics where appropriate, micro-fiber color-coded reusable mop heads and no chemical strippers. We provide comprehensive classroom and field training which includes product usage, cleaning methods, equipment maintenance, OSHA safety, blood borne pathogen procedures, hazardous material handling and communication and cross contamination prevention.